Frequently Asked Questions
Everything you need to know about your KommandoStore orders.
How long does shipping typically take?
Orders are processed within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 2-4 weeks depending on customs processing.
What is your return policy?
We offer a 30-day return window for most items in original, unworn condition. Please note that certain surplus items are sold 'as-is' and may be ineligible for return.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that customers are responsible for any import duties, taxes, or local customs fees incurred upon arrival.
How can I track my order?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Are your military surplus items authentic?
Absolutely. We pride ourselves on sourcing genuine military surplus from around the world. Any reproductions or 'style' items will be clearly labeled in the product description.